WEATHER POLICY

HERE AT BOUNCELANDIA, WE PLAN TO KEEP THE FESTIVITIES GOING RAIN OR SHINE! SO IF IT RAINS, YOU CAN ABSOLUTELY STILL EXPECT TO TAKE PART IN THE FUN.

WITH THAT BEING SAID, WE ALWAYS RECOMMEND THAT TICKET-HOLDERS CHECK THE LOCAL WEATHER BEFORE ATTENDING, TO ENSURE THAT THEY ARE DRESSING APPROPRIATELY FOR THE WEATHER. WE ALSO RECOMMEND THAT YOU BRING A CHANGE OF DRY CLOTHES, IN CASE YOU GET RAINED ON.

NOW, WITH THAT BEING SAID, THUNDERSTORMS ARE A DIFFERENT STORY. THE SAFETY OF OUR GUESTS IS OF THE UTMOST IMPORTANCE! THEREFORE, IF WE HAVE REASON TO BELIEVE THAT WEATHER CONDITIONS WOULD POSE A RISK TO THE SAFETY OF OUR GUESTS, WE RESERVE THE RIGHT TO RESCHEDULE, POSTONE, ALTER, OR EVEN CANCEL EVENTS.

IF A CHANGE TO A SCHEDULED EVENT NEEDS TO TAKE PLACE, WE WILL ALERT TICKET HOLDERS VIA SMS, EMAIL, AND AN UPDATE ON OUR FACEBOOK PAGE.

WE MAKE IT A POINT TO KEEP A CLOSE EYE ON THE WEATHER, TO STAY AWARE OF SUCH DEVELOPMENTS. YOU CAN SIGN UP FOR UPDATES BY VISITING OUR FACEBOOK PAGE.

DATE CHANGE POLICY

ON OCCASION WE MAY HAVE TO RESCHEDULE THE EVENT. IF THIS NEW DATE DOES NOT WORK FOR TICKET HOLDERS THEY ARE WELCOME TO TRANSFER INTO AN EQUIVALENT SESSION (SUBJECT TO AVAILABILITY) ON ANY OTHER UPCOMING DATE OF THE TOUR, INCLUDING DATES IN OTHER LOCATIONS. BOUNCELANDIA LLC WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL LOSSES INCURRED AS A RESULT OF A DATE CHANGE (COST OF HOTELS, TRAVEL ETC).

SESSION TIME CHANGE POLICY

FOR REASONS OUT OF OUR CONTROL WE MAVE HAVE TO MOVE YOUR SESSION TIME. WE WILL TRY OUR HARDEST TO NOTIFY YOU OF THESE CHANGES AS FAST AS POSSIBLE.

ATTRACTION CHANGES

OUR GOAL IS ALWAYS TO DELIVER THE FULL EXPERIENCE AS ADVERTISED. ON OCCASION THIS MAY NOT BE POSSIBLE DUE TO UNEXPECTED SPACE RESTRICTIONS AT THE VENUE OR OTHER UNFORESEEN EVENT DAY LOGISTICS. IN THESE CIRCUMSTANCES WE RESERVE THE RIGHT TO ALTER, SUBSTITUTE OR WITHDRAW INDIVIDUAL ELEMENTS OF THE EVENT. WHERE POSSIBLE WE WILL COMMUNICATE THIS IN ADVANCE

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